Senior Solution Specialist

Job Summary:

We are seeking a skilled and proactive Platform Engineer with a strong focus on supporting CI/CD pipelines, Kubernetes (K8s), and other essential software tools such as message queues and API gateways. The ideal candidate will play a crucial role in ensuring the reliability, scalability, and performance of our platform services, while also being flexible to provide night-time support and handle business as usual (BAU) tasks.

Key Responsibilities:

CI/CD Pipeline Management:

• Design, maintain, and optimize CI/CD pipelines for various applications.
• Collaborate with development teams to ensure seamless software integrations.

Kubernetes (K8s) Management:

• Deploy, manage, and scale applications using Kubernetes.
• Ensure high availability and regular updates of K8s clusters.

Software Tools Support:

• Manage message queues and API gateways, ensuring optimal performance and integration.
• Troubleshoot and resolve issues related to software tools.

Night-Time Support:

• Be available for urgent calls and provide timely resolutions during night hours.
• Monitor system alerts and ensure prompt incident response.

BAU Tasks:

• Support OS patching, system updates, and performance tuning.
• Handle service requests, including user account creation and permissions management.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
• Proven experience with CI/CD tools and processes (e.g., Jenkins, GitLab CI).
• Proficiency in managing Kubernetes clusters and associated tools (e.g., Helm, Istio).
• Experience with message queues (e.g., RabbitMQ, Kafka) and API gateways (e.g., Kong, Apigee).
• Strong troubleshooting and analytical skills.
• Ability to work nights and handle on-call emergency situations.
• Familiarity with various operating systems and patch management.

Preferred Skills:

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud Platform).
• Knowledge of programming languages such as Python, Go, or Bash scripting.
• Strong communication and collaboration skills.

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