Senior Solution Analyst

Please found JD for Senior Solution Analyst as below

Job Summary:
We are seeking a skilled and proactive Platform Engineer with a strong focus on supporting CI/CD pipelines, Kubernetes (K8s), and other essential software tools such as message queues and API gateways. The ideal candidate will play a crucial role in ensuring the reliability, scalability, and performance of our platform services, while also being flexible to provide night-time support and handle business as usual (BAU) tasks.

Key Responsibilities:
CI/CD Pipeline Management:
 - Design, maintain, and optimize CI/CD pipelines for various applications.
 - Collaborate with development teams to ensure seamless software integrations.

Kubernetes (K8s) Management:
 - Deploy, manage, and scale applications using Kubernetes.
 - Ensure high availability and regular updates of K8s clusters.

Software Tools Support:
 - Manage message queues and API gateways, ensuring optimal performance and integration.
 - Troubleshoot and resolve issues related to software tools.

Night-Time Support:
 - Be available for urgent calls and provide timely resolutions during night hours.
 - Monitor system alerts and ensure prompt incident response.

BAU Tasks:
 - Support OS patching, system updates, and performance tuning.
 - Handle service requests, including user account creation and permissions management.

Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
- Proven experience with CI/CD tools and processes (e.g., Jenkins, GitLab CI).
- Proficiency in managing Kubernetes clusters and associated tools (e.g., Helm, Istio).
- Experience with message queues (e.g., RabbitMQ, Kafka) and API gateways (e.g., Kong, Apigee).
- Strong troubleshooting and analytical skills.
- Ability to work nights and handle on-call emergency situations.
- Familiarity with various operating systems and patch management.

Preferred Skills:
- Experience with cloud platforms (e.g., AWS, Azure, Google Cloud Platform).
- Knowledge of programming languages such as Python, Go, or Bash scripting.
- Strong communication and collaboration skills.