Operation Officer

Your Role

• Oversee daily MPF operations, including member onboarding, contributions, investment directives, transfers, and withdrawals, ensuring precision and adherence to established digital workflows.

• Prepare and streamline meeting materials for internal and external engagements, facilitating effective follow-ups to ensure optimal coordination.

• Conduct User Acceptance Testing (UAT) for our systems, pinpointing issues and collaborating with tech teams to enhance system functionality.

• Tackle ad-hoc projects and tasks with agility and a proactive mindset, embracing challenges as opportunities for improvement.

To Succeed in this Role

• Fresh graduates are encouraged to apply!

• 1-3 years of experience in the pension or financial sectors is advantageous but not essential.

• A bachelor’s degree or an equivalent blend of education and experience is preferred.

• Strong interest in digital tools and technologies, and experience in in-house system migration projects would be an advantage.

• Exceptional attention to detail with the ability to juggle multiple priorities in a fast-paced environment.

• Strong analytical, interpersonal, and communication skills.

• Proficiency in both spoken and written Chinese and English at a business level is essential.

• Digital-savvy mindset, capable of conceptualizing complicated ideas and communicating effectively with technical teams.

• Candidates with more experience may be considered for the Senior Operations Officer, eMPF position.