Lead Solution Specialist

Job Duties

• Technical Leadership: Act as the technical owner for payment service, guiding internal teams and external vendors through all phases of the project lifecycle and application support. 
• Requirements Gathering: Collaborate with business stakeholders to gather and document functional and non-functional requirements for payment services. 
• System Design & Architecture: Design scalable and efficient system architectures that support complex payment flows while ensuring compliance with industry standards. 
• Integration Management: Oversee integration efforts with third-party software vendors and banking partners, ensuring seamless connectivity and robust data exchange. 
• End-to-End Payment Flow Analysis: Analyze existing payment flows (DDA/DDI, FPS, CMU) to identify areas for improvement or optimization. 
• API Development & Management: Work closely with developers to design, implement, and manage Bank Open APIs that facilitate secure transactions between systems. 
• Testing & Quality Assurance: Develop testing strategies to validate system functionality against requirements; ensure thorough testing is conducted before deployment. 
• Documentation & Training: Create comprehensive documentation for system designs, processes, and user guides; provide training sessions for internal teams as needed. 
• Stakeholder Communication: Maintain clear communication with all stakeholders throughout project lifecycles; provide regular updates on progress, risks, and issues. 
• Compliance & Security Oversight: Ensure that all systems comply with relevant regulations and security best practices. 

Education / Qualification

• Degree holder or above in Information Technology / Computer Science or equivalent

Skills / Knowledge

• Strong understanding of end-to-end payment flows including DDA/DDI, FPS, CMU, and Bank Open API standards. 
• Proven experience working collaboratively with software vendors and banking institutions on complex projects. 
• Proficiency in system design methodologies; familiarity with Agile/Scrum practices is a plus. 
• Excellent analytical skills with a strong attention to detail; ability to troubleshoot complex issues effectively. 
• Strong communication skills—both verbal and written—with an ability to convey technical concepts to non-technical stakeholders. 

Working Experience 

• 5+ years of experience in system analysis or technical lead roles preferred within financial services or payments industry.