DevOps Lead

Job Description

Role Purpose
Responsible for the design, implementation, and support of enterprise platform services, including messaging systems, identity services, container platforms, and Linux environments. The role ensures high availability, performance, and security of critical infrastructure while driving continuous improvement and automation.

Key Responsibilities

• Provide L2 and L3 support on
• Manage and support container platform environments, with focus on Kubernetes and Red Hat OpenShift (OCP)
• Administer Linux servers (e.g., RHEL, CentOS), including patching, tuning, and troubleshooting
• Microsoft Exchange Server (on-premises and/or hybrid)
• Active Directory services (AD DS, DNS, Group Policy)
• Perform in-depth root cause analysis for incidents and implement preventive measures
• Design and implement platform improvements to enhance stability, scalability, and performance
• Collaborate with internal teams (application, network, security) to ensure smooth service delivery
• Prepare technical documentation and operational procedures
• Provide guidance and knowledge sharing to junior team members

Requirements

• Degree in Computer Science, Information Technology, or related disciplines
• Minimum 3-5 years of experience in IT infrastructure / platform engineering
• Solid hands-on experience in: Kubernetes (K8s), preferably Red Hat OpenShift (OCP), Linux system administration, Microsoft Exchange Server, Active Directory and Windows Server
• Strong troubleshooting and root cause analysis skills
• Experience in scripting/automation (PowerShell, Bash, Python, Ansible)
• Good understanding of networking fundamentals (DNS, TCP/IP, load balancing)
• Experience with monitoring and logging tools is an advantage

Preferred Skills

• Knowledge of DevOps and K8S practices
• Relevant certifications (Microsoft, Red Hat, Kubernetes) are a plus

Competencies

• Strong analytical and problem-solving skills
• Good communication and stakeholder management
• Proactive and responsible team player

Remarks

• Require participation in on-call support / after-office hours support (with compensation leave)
• Candidate with less experience will be considered for Engineer role