Assistant Vice President, Compliance

Being an Assistant Vice President, Compliance, eMPF, the role is responsible to support Vice President, Compliance & QA, eMPF as the compliance team lead under 1.5 line of defense for the eMPF project, to develop and maintain a comprehensive compliance and quality assurance framework with the objective to ensure the adherence to all regulatory requirements while achieving the highest standards of service delivery.   

Your role 

• Serve as subject matter expert in upholding standards of compliance and controls, including monitoring, reporting, and where practicable, contributing to the development of enhanced control measures supporting ongoing and new business strategies as well as operations. 

• Identify, implement, and oversee the effectiveness of relevant policies, processes, and systems, as well as ensuring compliance with laws and regulations as applicable to the business operations. 

• Support the establish/ent of an effective training and awareness programs to ensure that all relevant personnel have full knowledge and understanding of governance, risk and control management obligations and related policies, processes, and procedures. 

• Lead immediate follow-up and investigation of any non-compliance or operational risk incidents, and co-ordinate with the relevant operational teams to provide quality and timely reporting of incidents to internal and external parties, covering details of root cause, impact analysis and remedial/ preventive measures.  Monitor the implementation of effective control/ remedial measures post incident. 

• Ensure timely identification of compliance issues arising from complaints, with timely reporting under the relevant operating manual, and to monitor implementation of effective remedial actions and preventive measures.  Conduct root cause analysis to understand common underlying issues and recommend improvements. 

• Support the development and implementation of quality assurance framework and processes to ensure the operations and the appointed service provider meet all regulatory and contractual obligations through effective controls and monitoring. 

• Support the establishment and maintenance of an effective compliance stakeholder management with relevant internal/ external bodies, including regulators and government authorities, to ensure the project meeting the relevant regulatory obligations. 

To succeed in this role 

• 10 years of experience within pension/ financial services, particularly in the areas of regulatory compliance or quality assurance. 

• Experience in handling complex compliance risk and regulatory matters pertaining to financial services, incident investigations, and review of internal controls. 

• Experience with third-party due diligence process. 

• Excellent in written and spoken of both Chinese and English.