Inside Sales Team Leader

Role Overview

PCCW Global is investing heavily in enabling digital business and the rapid growth in cloud workloads. Our Console Connect digital platform provides automated interconnection, cloud connectivity and in future – other telecoms based services around digital access allowing Enterprises to purchase and manage their access to business-critical data, SaaS applications and business partners around the globe through an online environment. Thanks to continued investment and expansion in on-demand, digital services, a new opening has arisen for an Inside Sales Team Leader to establish and lead an Inside Sales team from our Philippines office, driving new business for Console Connect. (consoleconnect.com).

We are looking for a dynamic, hands on Inside Sales Team Leader who has the passion for online/remote sales, achieving new business targets and developing sales people. A key focus of the role will be to develop and manage a small high performing team, owning the end-to-end online sales process to nurture leads to appointment/demo stage and convert opportunities remotely. 

Key Responsibilities

• Build, train and motivate a small team of top performing inside sales executives
• Manage external agencies where appropriate
• Inspire, lead and create a positive and high performance culture and sales environment 
• Track and be accountable for overall team productivity
• Coach, support and train your team in sales methodologies to improve qualification processes and ensure objectives and targets are achieved
• Identify new opportunities and develop targeted sales pitches
• Own your team’s KPIs, ensuring accurate data is recorded in the appropriate systems and reported upwards as appropriate
• Work closely with Marketing to ensure optimised campaigns drive sufficient/appropriate leads to meet sales objectives
• Share and implement best practices across the team

Minimum Qualifications

• At least 5 years track record of achieving sales targets for a growth SaaS/technology/telecoms business
• Proven experience leading a fast-paced inside sales team for new business acquisition in a highly automated Inside Sales environment
• Comfortable with working with all levels of warm and cold leads
• Excellent interpersonal and organizational skills
• Excellent written and oral communication skills with both internal and external customers in English.
• Passionate about delivering excellence  and continual improvement in a fast-paced, agile global business
• Ability to inspire trust and confidence in order to coach and develop your team

Preferred Qualifications

• A familiarity with the CRM system Hubspot would be an advantage
• Some basic familiarity with modern telecoms systems (Ethernet, Internet, MPLS) is preferred