Senior Customer Service Executive

You will contribute to the total customer satisfaction by providing services via telephone, live chat and emails for a public utility in a call centre / contact centre with tactful and timely manner.  

Your role: 

• Handle customers’ enquiries and complaints via telephone, live chat and emails 
• No sales is required 
• Perform shift duties : Monday to Sunday and Public Holidays  
• 5-day work per week 

To Succeed in this role: 

• DSE Graduate or above 
• Good interpersonal and communication skills 
• Good command of spoken and written Cantonese, English and Mandarin 
• English and Chinese word processing

Fresh Graduate will also be considered.

Candidate with more experience will be considered for the position of Senior Customer Service Executive.

Interested parties please WhatsApp 6421 4479 for enquiries or click "Apply Now" button.