Backup Administrator

Job Descriptions:

Backup Administrator:

In this role, you are responsible for supporting the backup operation of client’s network. You will also involve in new project implementation. You must possess hands-on experience in backup solutions and architecture.

You Will:

• Administer the backup and restoration using TSM, Netbackup, Networker, Data Protector, Backup Exec, VEAAM Backup and data Domain applications.
• Monitor scheduled backup jobs and troubleshoot issues (server and client side) to ensure success or take remedial action for missed and failed backup jobs.
• Work with Backup and Restoration Team and relevant parties in troubleshooting backup jobs issues on platforms (Oracle, SQL Server, Windows, VMware, and UNIX servers).
• Makes recommendations on improvements and/or new systems required to meet business needs and future capacity.
• Install, maintain, update and administer TSM, Netbackup, Backup Exec and VEAAM Backup applications.
• Create and update documentation including daily and weekly backup reports.
• Create Incident and Change request tickets via ITSM Remedy.
• Respond to email alerts and assigned ITSM Remedy tickets providing timely status updates to relevant parties.
• Ability to provide 24x7 rotating on-call support.
• Expected to work during off-peak hours on system activities (e.g. patching, upgrade, server shutdown)
• Review and update business SLA’s documents.
• Participates in annual systems DR drill activities performing the assigned task for Backup and Restoration Team

You Bring:

• Bachelor’s Degree in IT or Computer Science or equivalent
• 5-7 years working experience in Backup and Storage.
• Experience and familiar with TSM, Netbackup, Networker, Data Protector, Backup Exec, VEAAM Backup software (to perform backup and restore for VM/DB/FS).
• Experience to install and configure TSM, Netbackup, Networker, Data Protector, Backup Exec, VEAAM Backup Networker client and module at client server site multi-platform (Windows/Linux).
• Experience to analyze backup/restore error and perform troubleshooting.
• Experience to perform regular Networker Backup server maintenance and performance tuning for Networker Backup and Schedule.
• Ability in developing technical standards and standard operating procedures.
• Practical experience in disaster recovery and high availability environment.
• Strong communication and writing skills in English and able to converse in Cantonese.

Preferred Skills:

• Experience and familiar in multi-platform OS (Windows/Linux).
• Familiar with EMC Data Domain and Unity SAN Storage is advantage.
• Technical experience in Commvault backup solution is a plus point.

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